Current Job
Opportunities
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Guest Services Agent – Part-Time Permanent (24-32 hours/week)
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The 10FOLD Regional Fieldhouse is a recreation facility that provides clean, safe multi-purpose spaces for a variety of leisure, recreation, programs, events, and sporting activities that enhance the quality of life for residents in and around the Foothills Area.
We are searching for another team member who will help us get to the next Level.
Primary Accountabilities Include:
Reporting to the Guest Services Manager, the Guest Services Agent is responsible for providing direct customer service as well as answering phones, program registrations and bookings for the facility.
Responsibilities:
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Positive, friendly demeanour
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Providing reception and customer service with clients in person and on the phone and email
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Receiving payments, balancing daily receipts
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Registering for programs, booking parties and meetings etc.
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Ensuring information is accurate for daily bookings and set up etc.
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Performing general reception duties
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Computer skills a must, i.e. Excel, Word
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Cleaning skills
Requirements:
The Guest Service Agent requires at least two years of related work experience, as well as dynamic customer service and public relations skills base with the ability to work well in a fast-paced, multitasking environment are essential. Organizational skills are a must, and good phone manners. Additionally, applicants must have solid experience in Microsoft Word and Excel
Shifts include daytime, evenings and weekends, requiring an individual with flexible availability.
Salary: $15.00 - $17.50 per hour
Qualified candidates are invited to submit a resume to Katie Olson, Program Coordinator, kolson@regionalfieldhouse.com
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Programming/Preschool & Children’s Programs –
Part-Time Permanent (10-20 hours/week)​
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The 10FOLD Regional Fieldhouse is a recreation facility that provides clean, safe multi-purpose spaces for a variety of leisure, recreation, programs, events, and sporting activities that enhance the quality of life for residents in and around the Foothills Area. We are searching for another team member who will help us get to the next Level.
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Primary Accountabilities Include:
You will be responsible for planning and leading daytime programs and activities while supervising participants in children and youth programs. Such programs may include, general in-house preschool and children’s recreation programs, special events and day camps.
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Specifically:
• Ability to educate and engage children in a variety of activities and sports
• Ensure safety and supervision of participants
• Be a positive role model while mentoring participants
• Prepare equipment and supplies required for activities and assist with daily set-up and clean-up
• Participate in the planning, organizing and implementation of games, sports and activities
• Communicate professionally with direct supervisors, program team and caregivers.
• Maintain a high degree of customer service
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Requirements:
• Experience and enjoyment working with children (3-12 years)
• Preferred post-secondary training in Education, Recreation or a related field
• Minimum age is 16 years
• Experience in a sports or recreation environment an asset
• Police Check required for those 18+ years
• First Aid Certification an asset
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Skills and Attributes:
• Must be able to adapt well in a fast paced, challenging environment with multiple and changing priorities
• Work independently with minimal supervision to complete assigned daily tasks and priorities
• Demonstration of excellent problem solving and decision-making skills
• Good organizational and time management skills
• Demonstrated initiative and high work standard
• Willing to participate and perform a broad range of duties
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Additional Information:
Shifts are primarily during daytime hours, with some evening and weekend shifts available.
Salary: $15.00 - $16.50
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Qualified candidates are invited to submit a resume to Katie Olson Program Coordinator kolson@regionalfieldhouse.com
Facility Operation / Sport Services - Part Time (24+ hrs/week)
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The Regional Fieldhouse is a recreation facility that provides clean, safe multi-purpose spaces for a variety of leisure, recreation, programs, events, and sporting activities that enhance the quality of life for residents in and around the Foothills Area. We are searching for another team member who will help us get to the next Level.
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Primary Accountabilities Include:
This position is responsible for the setup and take down of equipment required for a variety of functions and events such as business meetings, Large Public and Private events, such as birthday Parties and tournaments. This position monitors the use of the rooms and assists in the customers in their requests and helps to manage the incoming and out going of our guests. This position will work with guest services and help meet scheduled event needs.
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Specifically:
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Set-up and take down of tables and chairs, and other preparation for small and large scale events and meetings.
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Equipment and playing service set up for athletic events.
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Assist facility in managing the traffic flow of people arriving and departing various events.
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Provide superior customer service by addressing customer concerns and questions in a professional and safe manner.
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Monitor facility areas and activities to ensure a safe environment is maintained at the close of events.
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Provide a wide variety of custodial duties and light maintenance duties as required, ensuring clean, safe and well-maintained facilities for the users.
Requirements:
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A minimum of 18 years of age
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Current Standard First Aid - Level C CPR and AED certifications are required or be able to obtain certification
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CSA approved footwear is required
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Cleaning experience preferred
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WHMIS, safe lifting training and time management training would be considered assets
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Police Clearance required
Skills and Attributes:
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Must be able to anticipate the needs of clients and be willing and able to respond to last minute changes. This position will appeal to individuals who enjoy a physically demanding role.
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Must be able to adapt well in a fast paced, challenging environment with multiple and changing priorities
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Work independently with minimal supervision to complete assigned daily tasks and priorities
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Demonstration of excellent problem solving and decision-making skills
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Good organizational and time management skills
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Demonstrated initiative and high work standard
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Keen awareness for safety
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Willing to participate and perform a broad range of duties
Additional Information:
You will require the ability to work a flexible shift schedule. Bi-weekly schedules will be set based on your availability and operational needs. Successful candidates must be able to perform physically demanding tasks and will be required to regularly lift (up to 50 pounds), bend, push, pull and kneel to manage the manual labor component of the position.
Interviewing and hiring will occur until the position is filled. Only candidates selected for an interview will be contacted.
Qualified candidates are invited to submit a resume to Glenn Federowich, General Manager
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